FAQ
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Where is the store based?
Singapore, Singapore
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Why is the Marketplace price different from your storefront?
Storenvy's Marketplace charges a 15% commission price for using their services. If you wish to avoid this, please order directly from my storefront at https://zkcatscrafts.com
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Do you ship internationally?
Yes! And domestic orders (Singapore) are eligible for cheaper shipping!
Keychain and plushie shipping will have an additional charge for multiple items. -
How long will it take to receive my order?
Items will only be mailed once orders and payment are successful.
Mailing days are only during the weekends.Once shipped, most domestic orders (Singapore) take anywhere from 2 to 10 business days.
International shipping delivery times (America and everywhere else) may vary between 2 and 12 weeks.Please note that the delivery times stated above are estimated.
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Do you accept orders placed outside of the US?
Definitely!
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Privacy Policy
All personal information will only be used for fulfilling orders, contacting you and nothing else.
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What is Storenvy?
This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.
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How do I pay for my order? Is it secure?
The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
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What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.